Frequently Asked Questions
We answer our most asked questions below.
Have Any Questions?
FAQ's
Frequently asked questions about our online and onsite training courses.
Who Should Take an Online Course?
There is a legal obligation on all Employers and Employees, under the FIRE
SERVICES ACT 1981 & 2003 and the SAFETY HEALTH & WELFARE at
WORK ACT 2005, to complete training in fire safety. This online fire safety
training course will ensure that you comply with all of your legislative
requirements.
How Do I Access My Course?
Once registered the online course may be accessed, at your convenience and
as often as you wish, until the quiz is completed.
Will I Receive a Qualification and Certificate?
Certification will be issued by Ignite Fire & Safety Limited and is valid for 2
years from date of issue.
Can I Take More than One Course at a Time?
Yes you can take as many courses as you wish. However, we do recommend
completing the more basic courses first and then progressing through the program.
Where can I access my certificate?
Certificates for successfully completed courses will be issued automatically to
the registered email address.
How Does Online Learning Work?
Our online courses are designed to make learning as enjoyable an experience
as possible, taken at your own convenience. If for any reason you need extra
assistance, please feel free to contact us directly. We are here to help in any
way we can!